I agree to follow the rules and policies established by Annie's Basic Coaching to ensure a safe, respectful, and productive lesson environment. I understand that failure to follow these rules may result in removal from lessons without refund.
Lesson Rules & Policies:
All skaters must sign in for ice time before stepping onto the ice.
If you need to cancel or reschedule a lesson, please contact me directly, as REZ does not permit clients to make changes on their own.
Skaters are expected to maintain a respectful and positive attitude on the ice. If this standard is not upheld, I reserve the right to ask the skater to leave the session.
Payment Policy:
Private lesson fees will be charged at the time of booking. A $3 credit card processing fee applies to each transaction.
Group lesson fees will be charged after the session, as rates depend on the number of skaters participating. The $3 credit card processing fee will still apply at checkout.
Cancellation Policy:
If you need to cancel a lesson, I must be notified 24 hours in advance. If you cancel within that time frame, the full lesson rate will still be charged. If you are a no show for your committed time slot, there will be an additional $15 fee. I have a waitlist of skaters that are eager to get on the ice with me so when I receive a last minute cancellation, it is not only an inconvenience to me but also to the other families that are wanting to skate.
These lessons are conducted for skaters that want to detail their skating technique. Each skater will receive their own specialized lesson plan that caters to their wants and needs.